Careers that go somewhere.
Join the UK’s #1 home improvement appointment setter, a Norwich team that hires for attitude, trains from day one, and promotes from within.
More than a job.
We’re a Norwich-based team on a mission to be the best in the business. Here’s what you can expect when you join us.
Real progression
We promote from within. Plenty of our team leaders and managers started on the phones.
Trained from day one
Full training and ongoing coaching, whatever your starting point. We hire for attitude.
A team that backs you
A supportive, focused culture where your wins are noticed and your effort is recognised.
Work that matters
Help thousands of UK homeowners, and the businesses that serve them, every single week.
What you get.
We look after the people who look after our customers.
Competitive pay & bonuses
A salary that reflects your value, plus performance-based rewards.
Clear career progression
Defined paths to grow, lead and specialise as you develop.
Ongoing training
Structured onboarding and continuous coaching from day one.
Refer-a-friend bonus
Know someone great? Earn a reward when they join the team and stay.
Health & wellbeing
Wellbeing support and resources to help you feel your best at work.
Modern Norwich HQ
A bright, friendly office with on-site parking. A genuinely good place to spend your day.
Roles we’re hiring for.
Select a role to see the detail and apply in one click.
Be the voice of Watts. Speak with homeowners across the UK and book the qualified appointments that keep our partners' diaries full.
What you'll do
- Speak with homeowners over the phone in a friendly, professional manner
- Qualify genuine interest in home improvement products
- Book exclusive, fully qualified appointments into partner diaries
- Keep accurate records in our CRM
- Hit weekly booking targets with your team behind you
What we're after
- A confident, warm telephone manner
- Resilience and a target-driven mindset
- Clear spoken English and good listening skills
- Basic computer literacy
- No experience needed, as full training is provided
How we hire.
No endless rounds. Four straightforward steps from hello to your first day.
Apply
Send us your CV and a quick note about why you’d be a great fit.
Quick chat
A friendly phone call so we can get to know each other.
Interview
Meet the team, see where you’d fit and ask us anything.
Offer & onboarding
Join Watts and start your training with the team behind you.
Don’t see your role?
We’re always on the lookout for great people. Send us your CV and tell us how you’d like to make your mark at Watts.
- No agencies
- We reply personally
Prefer to talk? Call 01603 971808 or email [email protected]