Privacy Policy

Watts Marketing Limited uses your personal data:

• To facilitate the sale and installation of our products, and to obtain your feedback on our performance.
• The data is only shared with the people instructed to facilitate the contract on behalf of the company, and nobody else.
• To verify your identity.

We do not sell personal information collected through this site, and we do not use your personal information for any purpose other than those stated above.

We may use your personal data for electronic and telephone marketing purposes, with your consent, to tell you about the latest promotions and products on offer.

You can opt out at any time by emailing [email protected] with your full details and your wish to opt out, and our records will be amended accordingly.

Our legal basis for processing customer personal data

• Selling and supplying goods and services to customers;
• Protecting customers and maintaining their safety, health and welfare;
• Promoting, marketing and advertising our products and services;
• Sending promotional communications relevant to individual customers with their consent;
• Understanding our customers’ behaviour, activities, preferences and needs;
• Improving existing products and services and developing new products and services;
• Complying with our legal and regulatory obligations under the agreement;
• Handling customer contacts, queries, complaints or disputes;
• Effectively handling legal claims or regulatory enforcement actions;
• Fulfilling our duties to our customers and employees / self-employed contractors.

How long we keep it

Your personal data is retained in our database for the duration of the guarantee, so that we can respond to any issues you may have with our products during that period.

1. The right to be informed

   The right to be informed encompasses our obligation to provide ‘fair processing information’, typically through a privacy notice. It emphasises the need for transparency over how we use personal data.

2. The right of access

   You have the right to access your personal data and supplementary information. The right of access allows you to be aware of and verify the lawfulness of the processing.

3. The right to rectification

   You are entitled to have personal data rectified if it is inaccurate or incomplete.

4. The right to erasure

   Also known as ‘the right to be forgotten’. The broad principle underpinning this right is to enable you to request the deletion or removal of personal data where there is no compelling or legal reason for its continued processing.

5. The right to restrict processing

   You have a right to ‘block’ or suppress processing of your personal data. When processing is restricted, we are permitted to store the personal data but not to process it further. We can retain just enough information about you to ensure that the restriction is respected in future.

6. The right to data portability

   This allows individuals to obtain and re-use their personal data for their own purposes across different services. It allows them to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability.

7. The right to object

   You may object to processing based on legitimate interests or the performance of a task in the public interest or exercise of official authority (including profiling), and to direct marketing (including profiling).

These rights are applied as directed by the guidance published by the Information Commissioner's Office: the ICO's guide to individual rights.

We do use cookies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser, if you allow it, which let the site recognise your browser and remember certain information. They also help us understand your preferences based on previous or current site activity, and let us compile aggregate data about site traffic and interaction so we can offer better experiences and tools in future.

We use cookies to:

• Understand and save your preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and interactions in order to offer better site experiences and tools in future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or turn off all cookies, through your browser settings. Every browser is a little different, so look at your browser's help menu to learn the right way to change your cookie settings.

If you turn cookies off, some of the features that make your experience of the site more efficient may not work properly.

Google's advertising requirements are summarised in Google's Advertising Principles, which are in place to provide a positive experience for users.

We use Google AdSense advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and to other sites on the internet. Users may opt out of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting

We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie), or other third-party identifiers, to compile data about user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out

You can set your preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out using the Network Advertising Initiative opt-out page or the Google Analytics Opt-out Browser Add-on.

We take all reasonable steps to protect your personal information. Every employee and processor with access to personal data, and everyone involved in processing it, is obliged to respect its confidentiality. All the data we collect is stored on a secure server in the United Kingdom, and third parties do not have access to it. The secure server software encrypts everything you enter before it is sent to us.

We will only disclose personal information to suppliers we engage to process data on our behalf, to affiliated companies of Watts Marketing Limited, and where required by law.

Using the internet to collect and process personal data necessarily involves transmitting data internationally. By browsing this website and communicating with us electronically, you acknowledge and agree to our processing of your personal data in this way.

You have the right to lodge a complaint with a supervisory authority (in the UK, the Information Commissioner's Office). Further information, including contact details, is available at ico.org.uk.